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Posted on: December 15, 2020

Curbside Tips

Curbside Tips Graphic

Arranging your curbside pick-up can be frustrating! The Library has limited staff in the building each day paired with a limited number of phone lines where calls can be transferred. We are sorry for any inconvenience this may cause.

 

Here’s how you can help. 

  • Instead of calling, email reference@durangogov.org..
  • Provide us with your library card number, the day and time you plan to arrive, and the type and color of vehicle you will arrive in.
  • Our busiest phone times are 10-11am. Calling at a different time is best.
  • Please give us at least 30 minutes leeway to prepare your holds for pick-up.
  • Your holds will be waiting for you for at least 7 days. You can make arrangements a day or two early.

 

Thank you for your patience! It is truly appreciated.

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