Ask Durango

Welcome to Ask Durango

Did you find a pothole in a City street? Did you come across some graffiti? Did wildlife get into a trash can? Submit your request or question below!

10/12/2018 UPDATE: We have transitioned to a new software to provide Ask Durango. The mobile app available in the App Store and Google Play will no longer function. Please bookmark this page to be able to easily access updates to your request. 

Instructions: Click "Proceed as Guest" - Select a category on the right side - Once inside the desired category, click "Submit Request" on the bottom right - Use the drop down menu to select your "Type of Problem" - Enter the details of the problem - Enter your name and email (required for correspondence from City staff) - You may upload a photo of the problem - Enter the nearest address to the problem, or for mobile users click the ¤ symbol to use your GPS location - Once all your details are entered, click "Report It" - A City staff member will be assigned to your request shortly.

If you have an Emergency, please dial 911. For non-emergencies call dispatch at (970) 385-2900.