Durango Transit receives 2021 Outstanding Innovation Award for adding Mercy Route


The Colorado Association of Transit Agencies recently awarded Durango Transit the 2021 Outstanding Innovation Award at their annual conference in Grand Junction. The award recognizes Durango Transit for launching the Mercy/Three Springs route in February 2021 to improve community access to COVID-19 testing and vaccines. 

At the onset of the COVID-19 pandemic in 2020, Durango Transit was not serving Mercy Regional Medical Center due to its distance from Durango city limits and the high cost of operating the route. Durango Transit staff, recognizing the importance of connecting residents to the region’s main hospital and medical campus, quickly mobilized a plan to provide access to the area using CARES Act funding. Transit expanded existing routes, without adding a new bus, to serve 11 stops at the hospital and other areas of Three Springs every 30 minutes, seven days a week. The route also improves Three Springs residents’ access to COVID-19 vaccine and testing sites and medical providers in the city. 

“Durango Transit drivers have worked tirelessly throughout the pandemic and took on the addition of the Mercy/Three Springs route with enthusiasm,” said Sarah Hill, transportation director. “This award is great recognition of their hard work connecting riders to essential services.”

The Mercy/Three Springs route has provided approximately 8,000 rides since February and was made possible thanks to the Colorado Department of Transportation’s quick distribution of CARES Act funds. The route will be available through the end of 2021 using that funding. New funding through the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA) will allow Durango Transit to continue the Mercy/Three Springs route in 2022.

Masks continue to be required on Durango Transit

May 3, 2021: The Transportation Security Administration (TSA) has extended it's mask requirement for all transportation networks in the U.S. This applies to all individuals riding Durango Transit vehicles. The TSA's mask requirement is valid through Sept. 13, 2021 (unless extended).

Free rides for seniors to COVID-19 vaccination site

Durango Transit is offering special transit service for La Plata County seniors 65 and older who need a ride to the community COVID-19 vaccination site. This service is available thanks to CARES Act funding.

Rides will be free, and will be accommodated on a first-come, first-served basis. Please schedule your ride no later than 24 hours in advance of your appointment by calling (970) 259-5438.

Mercy/Three Springs route (click image for larger view)

Mercy Route

Free annual passes for veterans

The city has received an anonymous donation sponsoring annual Durango Transit passes for veterans in La Plata County. The donation will allow veterans to access Durango Transit services free for an entire year. 

Veterans can get their free pass at the Transit Center, 250 W. 8th St., Monday through Friday, 8 a.m. to 5 p.m. Please bring photo ID and veteran ID card. For more information, call (970) 259-5438. 

Image that states: No mask, No ride

2021 Low Income Transit Pass Available to Eligible Applicants

The City of Durango is now accepting applications for the Low Income Transit Pass program. The Low Income Transit Pass program allows qualified applicants to purchase monthly passes at a reduced rate of $20 per month for a standard pass and $15 a month for a Youth, Senior or Disabled pass. Only one application is required per household. If approved, all household members listed on the application will be eligible for a Low Income Transit Pass.

Applications are available only at the Transit Center ticket window located at 250 West 8th Street (M-F 7:00 AM – 5:00 PM). 

Click here for Low Income Transit Pass Application 2021 (PDF)

Road Runner Schedule - Mercy & Tech Center Service

Road Runner Transit accepts Durango Transit passes and tokens for service between Mercy Hospital and the Durango Transit Center. View complete Road Runner schedule and information.

Road Runner New Times

Rider Rules

  • Keep cell phone conversations to a low volume.
  • Show the driver your pass each time you board.
  • Shirts and shoes are required.
  • Refrain from putting feet on the seats.
  • Profanity will not be tolerated.
  • All water craft must be deflated before boarding the vehicle.
  • Service animals may ride vehicles, but pets are not allowed. 

Bike Racks

All Durango Transit buses are equipped with bike racks, which hold up either two or three bikes. Bike racks are offered upon space availability.

If there are no bike rack spots available when you board, there are places to lock up your bike at most bus stops.

Bike Rack

Equal Opportunity Service Provider

 In accordance with the American Disabilities Act of 1990 and the Civil Rights Act of 1964, and Colorado State Statutes, Durango Transit does not discriminate on the basis of race, color or national origin. For more information about these statutes or to file a complaint, write to: Durango Transit, 250 W. 8th Street, Durango, CO 81301 or call 970-375-4941.

De acuerdo con el Acta de Americanos con Discapacidades de 1990, el Acta de Derechos Civiles de 1964, y los Estatutos del Estado de Colorado, Tránsito de Durango no discrimina en base a la raza, color, u origen o nacionalidad. Para mayores informes acerca de estos estatutos o para registrar una queja, escriba a: Durango Transit, 250 W. 8th Street, Durango, CO 81301. O llame al teléfono 970-375-4941.

For more information write or call:
Durango Transit
250 West 8th Street
Durango, CO 81301
Phone: 970-259-5438