Spotlight on Durango

Durango/La Plata Emergency
Communications Center

City of Durango Logo Emergency: 9-1-1
Non-emergency: (970) 385-2900
 
 

The public is urged to use the non-emergency number for all but true emergency situations.

 
The Durango/La Plata Emergency Communications Center provides twenty-four hour service to the public and user agencies by receiving and relaying information and coordinating communications between agencies by radio, telephone, and computer for both emergency and non-emergency situations.

When a 9-1-1 call comes into the Center, with its distinctive ring, everyone is made aware that someone is calling for immediate help. This call for help may be the only call that can literally save a life and may also involve four or five different agencies that need immediate dispatching.

The Durango/La Plata Emergency Communications Center dispatches for the following agencies:

Animal Control
Bayfield Marshall
Durango Fire and Rescue Authority
Durango Police Department
 Fort Lewis College Police
 Fort Lewis Mesa Fire Protection District
 La Plata County Sheriff
 Upper Pine River Fire Protection District

 

Other service agencies the Center dispatches:

9R School District Plows La Plata County Road and Bridge
Air Care Rescue Helicopter Mounted Rangers
Alternative Horizons Probation
Animal Control Public Works/Streets and Plows
Bomb Expert Team Rape Crisis Team
Coroner Search and Rescue
Critical Incident Stress Debriefing Team Southwest Mental Health
Detox Swat Team, Sheriff's Office
Disaster Emergency Services Tactical Team, Police Department
District Attorney Towing Services
Durango/La Plata County Airport Victim Services
Hilltop House Youth Services

 

Service Demand

There were 18,648 9-1-1 calls answered in the Communications Center in 2007 compared to 16,036 in 2006. 94% of the calls were answered in less than 5 seconds. The average number of incidents handled per 24-hour day was 223.46.

2007 Incidents by Agency

Durango Police Dept 43.02%

La Plata Co. Sheriff 31.0%

Animal Control 8.10%

DFRA 4.73%

Bayfield Marshal 4.79%

Fort Lewis College 3.25%

Upper Pine Fire .83%

Parking .46%

Fort Lewis Mesa Fire .23%

Public Works .10%

OEM .04%

Unassigned Incidents (ATL's, REDDI's, Etc) 3.45%

Emergency Communications Center

970-375-4621
commctr@ci.durango.co.us



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